Data Privacy Policy

Last updated: 15th January 2026

Data Controller Information

This privacy policy applies to the website and services provided by infprotrixan AS, a company registered in Denmark with registration number CVR41256397. We are the data controller responsible for your personal data.

Contact Details:
infprotrixan AS
Nørrebrogade 43
1060 Copenhagen
Capital Region, Denmark
Email: privacy@infprotrixan.top
Phone: +45 39339258

Data Collection

The data we collect includes personal information that you provide to us directly and information that we collect automatically when you use our website and services. We collect the following types of personal data:

  • Contact Information: Name, email address, phone number, and company details when you contact us or request information
  • Technical Data: IP address, browser type, operating system, and device information
  • Usage Data: Information about how you interact with our website, including pages visited and time spent
  • Communication Data: Records of correspondence when you contact our support team
  • Marketing Data: Preferences for receiving marketing communications and your communication preferences

How We Use Your Information

We use of your data is based on legitimate interests, contractual necessity, and your consent where required. Specifically, we use your personal information to:

  • Provide and maintain our restaurant analytics services
  • Respond to your enquiries and provide customer support
  • Process service requests and manage our business relationship
  • Improve our website and services based on user feedback and usage patterns
  • Send you relevant marketing communications (with your consent)
  • Comply with legal obligations and protect our legitimate business interests
  • Prevent fraud and ensure the security of our systems

Cookies and Tracking Technologies

We may use cookies and tracking technologies for analytics, advertising, and remarketing purposes, including Google Ads. These technologies help us measure campaign effectiveness, deliver relevant advertisements, and improve our services. You can manage your cookie preferences at any time through our cookie consent banner.

For detailed information about the cookies we use, please refer to our Cookie Policy.

Legal Basis for Processing

Under the General Data Protection Regulation (GDPR), we process your personal data based on the following legal grounds:

  • Consent: Where you have given clear consent for us to process your data for specific purposes
  • Contract: Where processing is necessary for the performance of a contract with you
  • Legal Obligation: Where we need to process your data to comply with legal requirements
  • Legitimate Interests: Where processing is necessary for our legitimate business interests, provided this does not override your rights

Data Sharing and Disclosure

We do not sell your personal data to third parties. We may share your information in the following circumstances:

  • Service Providers: Trusted third-party vendors who assist us in operating our website and providing services
  • Legal Requirements: When required by law, court order, or government regulation
  • Business Transfers: In connection with a merger, acquisition, or sale of company assets
  • Protection: To protect our rights, property, or safety, or that of our users or others

Your Rights

Under GDPR, you have the following rights regarding your personal data:

  • Right of Access: Request copies of your personal data
  • Right to Rectification: Request correction of inaccurate or incomplete data
  • Right to Erasure: Request deletion of your personal data in certain circumstances
  • Right to Restrict Processing: Request limitation of processing in specific situations
  • Right to Data Portability: Request transfer of your data to another organisation
  • Right to Object: Object to processing based on legitimate interests or for direct marketing
  • Right to Withdraw Consent: Withdraw consent where processing is based on consent

To exercise any of these rights, please contact us at privacy@infprotrixan.top or +45 39339258.

Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, including any legal, accounting, or reporting requirements. Specific retention periods depend on the type of data and the purpose for processing:

  • Contact Form Data: Retained for 3 years from last contact
  • Customer Account Data: Retained for the duration of the business relationship plus 7 years for legal compliance
  • Marketing Data: Retained until you unsubscribe or withdraw consent
  • Website Analytics: Anonymised data retained for statistical analysis

International Data Transfers

As we operate within the European Union, your data is primarily processed within the EEA. If we transfer data outside the EEA, we ensure adequate protection through approved mechanisms such as Standard Contractual Clauses or adequacy decisions by the European Commission.

Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These measures include encryption, access controls, regular security assessments, and staff training on data protection.

Contact Information

If you have questions about this privacy policy or how we handle your personal data, please contact us:

Privacy Officer
Email: privacy@infprotrixan.top
Phone: +45 39339258
Address: Nørrebrogade 43, 1060 Copenhagen, Capital Region, Denmark

Complaints

If you believe we have not handled your personal data properly, you have the right to lodge a complaint with the Danish Data Protection Agency (Datatilsynet) or your local supervisory authority.

Changes to This Policy

We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website and updating the "last updated" date.